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Implementing Cisco IP Telephony and Video Part 2

Wed, 08 Apr 2015 12:53:18 +0200

The Implementing Cisco IP Telephony & Video, Part 2 (CIPTV2) v1.0 is a 5-day instructor-led course that introduces the learners to the implementation of the Cisco Unified Communications Manager, Cisco VCS-C, and Cisco Expressway series in a multisite voice and video network. This course covers globalized call routing, URI call routing, global dial plan replication based on the ILS, Cisco Unified SRST, mobility features, call admission control, integration of Cisco VCS and Cisco Unified Communications Manager, and Cisco Mobile Remote Access on Cisco Expressway Series.

CIPTV2 is one of the recommended courses for the Cisco Certified Network Professional (CCNP) Collaboration career certification.

Troubleshooting Cisco IP Telephony & Video

Wed, 08 Apr 2015 13:52:13 +0200

The Troubleshooting Cisco IP Telephony & Video (CTCOLLAB) v1.0 is a 5-day instructor-led course that introduces the learners to the throubleshooting of the Cisco Unified Communications Manager, Cisco VCS-C, and Cisco Expressway series in a multisite voice and video network. The course teaches troubleshooting methodology, triage, resources, tools, and fixes at the integrated system or solution level for Cisco Collaboration Solutions. It covers troubleshooting of Cisco Unified Communications Manager, VCS Control and VCS Expressway, issues with Call Setup, issues with ILS, Cisco Unified Communications Manager Mobility Features, Cisco TelePresence Management Suite, and issues with Voice Quality and Media Resources.

CTCOLLAB is one of the recommended courses for the Cisco Certified Network Professional (CCNP) Collaboration career certification.

This course outline will be updated further once the CTCOLLAB course has been fully released by Cisco.

Implementing Cisco Collaboration Devices

Tue, 07 Apr 2015 10:23:45 +0200

The Implementing Cisco Collaboration Devices (CICD) v1.0 is a 5-day instructor-led course that introduces the learners to maintenance and operation of a Cisco Unified Communications solution that is based on Cisco Unified Communications Manager, Cisco Unified Communications Manager Express, Cisco Unity Connection, and Cisco Unified Communications Manager IM and Presence Service. This course provides the learners with the knowledge and skills to achieve associate-level competency in Cisco Unified Communications.

This course introduces the architecture, components, functionalities, and features of Cisco Unified Communications solutions and describes how daily job tasks, such as system monitoring, moves, adds, and changes are performed on Cisco Unified Communications Manager, Cisco Unified Communications Manager Express, Cisco Unity Connection, and Cisco Unified Communications Manager IM and Presence Service.

This course is designed to help students prepare for the CCNA Collaboration certification, an associate level certification specializing in the Cisco Unified Communications field.

This course is an updated version of the Introducing Cisco Voice and Unified Communications Administration (ICOMM) v8.1 course. The purpose of this update is to include Cisco Unified Communications Manager Release 10.0 and some introductory level information on video into the course.

Implementing Cisco IP Telephony and Video Part 1

Wed, 08 Apr 2015 13:51:16 +0200

The Implementing Cisco IP Telephony & Video, Part 1 (CIPTV1) v1.0 is a 5-day instructor-led course that introduces the learners to the implementation of a Cisco Collaboration solution at a single-site environment. This course focuses primarily on Cisco Unified Communications Manager Version 10.x, which is the call-routing and signaling component for the Cisco Collaboration solution.
Lab exercises included in the course help learners to perform post-installation tasks, configure Cisco Unified Communications Manager, implement MGCP, H.323, and SIP trunks, as well as build dial plans to place single site on-cluster and off-cluster calling for voice and video. Learners will also implement media resources, audio and video conferencing, and describe QoS.

CIPTV1 is one of the recommended courses for the Cisco Certified Network Professional (CCNP) Collaboration career certification.

Implementing Cisco Collaboration Applications

Fri, 10 Apr 2015 08:55:34 +0200

The Implementing Cisco Collaboration Applications (CAPPS) v1.0 is a 5-day instructor-led course that introduces the learners to the implementation of Cisco Collaboration applications including Cisco Jabber, Cisco Unified IM and Presence, Cisco Unity Connection, Cisco Unity Express and Cisco TelePresence Management Suite.

This course is based on Cisco Unified Communications Manager software version 10.6.

CAPPS is one of the recommended courses for the Cisco Certified Network Professional (CCNP) Collaboration career certification.

This course outline will be updated further once the CAPPS course has been fully released by Cisco.

Deploying Cisco Unified Contact Center Express

Wed, 28 Dec 2011 09:15:25 +0100

The Deploying Cisco Unified Contact Center Express (UCCX) v5.0 course provides the students with hands-on experience and knowledge of tasks typically performed during contact center deployment. This includes the deployment of Cisco Unified Contact Center Express and Cisco Unified IP Interactive Voice Response (IVR) (Cisco Unified CCX and Cisco Unified IP IVR) as contact center solutions. Tasks include planning, installation, configuration, scripting, and troubleshooting.

Implementing Cisco QoS

Mon, 02 Jun 2008 23:51:53 +0200

The Implementing Cisco Quality of Service (QOS) v2.5 course provides learners with an in-depth knowledge of QoS requirements, conceptual models such as best effort, IntServ, and DiffServ, and the implementation of QoS on Cisco platforms. The curriculum covers the theory of QoS, design issues, and configuration of various QoS mechanisms to facilitate the creation of effective administrative policies providing QoS.
Case studies and lab exercises included in the course help learners to apply the concepts from the individual modules to real-life scenarios. The course also gives learners design and usage rule for advanced QoS features. This gives the learners the opportunity to design and implement efficient, optimal, and trouble-free multiservice networks.

Implementing Cisco TelePresence Video Solutions, Part 2

Wed, 15 Jan 2014 14:23:17 +0100

Implementing Cisco TelePresence Video Solutions, Part 2 (VTVS2) v1.0 is designed to teach technicians who install and support Cisco TelePresence solutions to install, configure, operate, and maintain core visual communication components. Those components include telepresence endpoints, gatekeepers, multipoint control units (MCUs), and management software. In this course, students will add Cisco TelePresence products to existing Cisco Unified Communications Manager (Unified CM) environments. This training is also appropriate for end-user technical staff, such as video system administrators and first-line support personnel.

Implementing Cisco Video Network Devices - Combo

Fri, 03 Apr 2015 14:50:09 +0200

The Implementing Cisco Video Network Devices - Combo (CIVND) is an 8-day instructor-led course that combines CIVND1 (e-learning) and CIVND2 (classroom) trainings for optimal skills building. The course introduces the learners to the best practices for videoconferencing and prepares them for the CCNA Collaboration certification, an associate level certification specializing in the Cisco Unified Communications field.
The first portion of this combo course (taken from the Implementing Cisco Video Network Devices, Part 1 (CIVND1) v1.0 e-course) teaches the learners the characteristics of video solutions and how to assess requirements for successful implementation of a video solution. The course describes the characteristics of a video solution and enables the learners to evaluate the general requirements for video deployments such as codec options, media formats, protocols, network impact, high-level architectural components, interactions, and environmental considerations.
The second portion of this combo course (taken from the Implementing Cisco Video Network Devices, Part 2 (CIVND2) v1.0 5-day instructor-led course) introduces the learners to the necessary knowledge and skills to implement various Cisco video endpoints in converged Cisco video infrastructures. The course describes Cisco Business Video solutions and enables students to implement and troubleshoot Cisco Unified Communication and Collaboration, TelePresence, and Digital Media Player in different Cisco Business Video solution architectures.
The software applications that are covered in this course include the Cisco Unified Communications Manager, the Cisco Unified Communications Manager IM and Presence, the Cisco TelePresence Video Communication Server, as well as the Cisco TelePresence Multipoint Controller Unit.

Implementing Cisco Video Network Devices, Part 2

Fri, 03 Apr 2015 14:52:04 +0200

The Implementing Cisco Video Network Devices, Part 2 (CIVND2) v1.0 is a 5-day instructor-led course that introduces the learners to the necessary knowledge and skills to implement various Cisco video endpoints in converged Cisco video infrastructures. The course describes Cisco Business Video solutions and enables students to implement and troubleshoot Cisco Unified Communication and Collaboration, TelePresence, and Digital Media Player in different Cisco Business Video solution architectures.
The software applications that are covered in this course include the Cisco Unified Communications Manager, the Cisco Unified Communications Manager IM and Presence, the Cisco TelePresence Video Communication Server, as well as the Cisco TelePresence Multipoint Controller Unit.
The course assists the learners to prepare for the CCNA Collaboration certification, an associate level certification specializing in the Cisco Unified Communications field.
The course is an updated version of the Implementing Cisco Video Network Devices, Part 2 (VIVND2) v1.0 course. The purpose of this revision is to update the course for Cisco Unified Communications Manager Release 10.0 and replace screen captures as necessary.