Description

The Cisco Acano Certified Engineer 1 (ACE1) is a 3-day instructor-led course that teaches learners how to establish a minimum level of knowledge and competency among Acano resale and installation partners that will enable them to install, troubleshoot, maintain, and operate Acano servers for their customers.

Objectives

Upon completing this course, the learner will be able to meet these overall objectives:
  • Install and configure a single-server Acano solution inside the enterprise
  • Install and configure a two-server Acano solution that extends access to outside the firewall and links to other internal Cisco Unified Communications applications
  • Use the tools provided for troubleshooting
  • Install and configure a redundant Acano solution that extends access to outside the firewall and links to other internal Unified Communications applications

Outline

The course contains these components:
  • Acano Single-Server Solution
    • Describing the Acano Solution
    • Installing Acano Servers
    • Configuring the Web Admin
    • Configuring the Call Bridge
    • Configuring the XMPP Server
    • Configuring the Web Bridge
    • Additional Services
    • Lab: Deploying a Single-Server Solution
  • Firewall Traversal and Unified Communications Application Integration
    • Deploying TURN Services
    • Traversing Firewalls
    • Integrating Unified Communications Platforms
    • Lab: Deploying a Two-Server Solution
  • Resilient Acano Configuration
    • Deploying a Resilient Acano Solution
    • Lab: Deploying a Resilient Server Solution
  • Troubleshooting Skills
    • Using Troubleshooting Tools
    • Lab: Troubleshooting Skills
    • Lab: Certification Lab

Prerequisite Knowledge

The knowledge and skills that a learner should possess before attending this course are as follows:
  • Experience with collaboration solutions